Mercedes-Benz Service Center in Hoffman Estates, IL

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Mercedes-Benz of Hoffman Estates Service Center

There’s really no automobile that can quite match the world-class combination of luxury and performance you get with Mercedes-Benz. Here at Mercedes-Benz of Hoffman Estates, your Schaumburg area Mercedes-Benz dealer, we want to make sure that your prized Mercedes-Benz is always running at peak performance levels. At our Mercedes-Benz Service Center, we provide all of the professional maintenance and repair services you need to keep your premium automobile in top condition. If you choose to wait with us in our Service wait area, then you can enjoy our free Wi-Fi and our comfortable lounge area with Starbucks coffee and light snacks.

Why Choose Mercedes-Benz of Hoffman Estates Service Center

Our goal is to achieve a five-star experience with every customer. As the 2023 Best of the Best dealer recipient, we are a recognized dealer for excelling. Every customer has different needs and priorities, in order to accommodate those varying needs, Mercedes-Benz of Hoffman Estates developed options — Your Service. Your Choice.

  • Mobile Service: Allows you to choose how we handle your service appointment. Do you prefer to stay home? Shall we meet you at the office? We will come to you with our mobile service vehicle, where a certified technician will provide factory backed service.
  • Door-to-Door, Express, and Drop off: All the ways you can have your vehicle serviced at the dealership.

Your Service. Your Choice gives you options that compliment your lifestyle, the convenience you desire and the expert quality you expect from Mercedes-Benz of Hoffman Estates.

Service Info

Phone Number:Service Hours:
  • Mon - Thu7:00 AM - 7:00 PM
  • Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 4:00 PM
  • SunClosed

Our Service Center is state-of-the-art, equipped with the most advanced diagnostic and repair equipment available. With our team of ASE-certified technicians, drivers from Schaumburg and throughout Chicagoland can rest assured that their vehicle will be in good hands. We offer the complete range of auto care services, including:

  • Mercedes-Benz Service A and Service B
  • Wheel alignment
  • Engine diagnostics
  • Brake service
  • Transmission service
  • And much more

We also offer an Express Service covering most of your basic maintenance services such as tire rotation, air filter replacement, and multi-point vehicle inspection. Plus we have a Mobile Service option that will bring our certified techs to you. You will find that our prices are always among the most competitive in the greater Chicago area, and you can count on us to get the job done on time as promised. First and foremost, we offer expert Mercedes-Benz service and repair, but we also know that it is just as important to provide top-notch customer care, and our entire staff is committed to ensuring that your service experience with us meets or exceeds your expectations. Schedule your next service appointment with us online or by calling our Mercedes-Benz Service Center at 847-304-3104.

Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environmental conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.

Services to Keep You Going

Keep your Mercedes-Benz running like new with the following offerings and services.

Oil Change Service

What is Service A?

With the first visit at approximately 10,000 miles or 1 year whichever comes first – and then every other year – Service A includes:

  • Mercedes-Benz synthetic motor oil replacement
  • Oil filter replacement
  • Factory recommended fluid level checks and corrections based on vehicle year and model
  • Tire inflation check and correction
  • Tire rotations
  • Brake component inspection
  • Reset maintenance counter

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Mechanic Changing a Tire

What is Service B?

With the first visit at approximately 20,000 miles – and then every other year after that – Service B includes:

  • Mercedes-Benz synthetic motor oil replacement
  • Oil filter replacement
  • Factory recommended fluid level checks and corrections based on vehicle year and model
  • Tire inflation check and correction
  • Tire rotation
  • Cabin dust/combination filter replacement
  • Brake component inspection
  • Brake fluid exchange
  • Reset maintenance counter

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Collision Center

Our partner collision center will provide you with computerized estimates/work needed to be preformed, while working closely with your insurance company to give you the highest quality repair.

Collision Center

Tire Center

No one knows how to care for your Mercedes-Benz better than the experts at Mercedes-Benz of Hoffman Estates. When it comes to tires, we understand the components needed for superb performance mixed with high-quality standards and Mercedes-Benz of Hoffman Estates has a 30 Day Price Match Guarantee (See dealer for full details and exclusions).

Tire Center

Parts & Accessories Center

Our parts department maintains a comprehensive inventory of Mercedes-Benz parts and accessories to accommodate your wants and needs.

Parts & Accessories

Benefits of Regular Maintenance

We know that you made an important investment when you decided to purchase a world-class, precision-made vehicle like a Mercedes-Benz, and our certified technicians are here to help you protect that investment.

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Keep Your Mercedes-Benz Performing Like New

Our team of Mercedes-Benz trained and certified technicians bring a level of expertise that is unsurpassed in the Schaumburg / Hoffman Estates area. You know that you can trust them to keep your fine luxury performance vehicle running in top form. When we service your vehicle we use only Mercedes-Benz OEM parts. These are factory-direct replacement parts that have been engineered to the precise specifications of your Mercedes-Benz vehicle. Durable and of the highest quality, OEM replacement parts ensure that your vehicle performs as intended.

Get These Value-Added Services, Too

  • Free Car Wash
  • Interior Vacuum
  • Shuttle Service
  • Mobile Express Service
  • Paintless Dent Removal
  • Early Bird Drop-off Service
  • Carry All Major Tire Brands
  • 30 Day Tire Match Guarantee
  • Express Service – Same Day
  • Genuine Mercedes-Benz Parts
  • Guaranteed Repair (minimum 1-year)
  • Mercedes-Benz Master Technicians
Express Service MB logo

It’s about you. And it’s about time.

Take advantage of Express Service. We’ll get you in, out and on your way in about an hour or less.* You don’t even need to schedule an appointment. Dedicated care. Total convenience. Absolute ease. It’s about time you get it all.

*Actual time may vary based on certain external circumstances.

Mercedes-Benz of Hoffman Estates is located at: 1000 W Golf Rd • Hoffman Estates, IL 60169
Mercedes-Benz Mercedes-Benz of Hoffman Estates

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Main 847-885-7000 Sales 847-885-7000 Recalls 847-304-3104 Service 847-304-3104 Retail Parts 847-969-5710 Wholesale Parts 224-653-2066 Parts 847-969-5710
1000 W Golf Rd
Hoffman Estates, IL 60169
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Mercedes-Benz of Hoffman Estates 42.049328976994026, -88.10487593905884.